Gaming on567tv should always be an enjoyable form of entertainment — never a financial strategy or an escape from personal difficulties. This page explains the tools, resources, and policies we have in place to keep every Malaysian player in control of their experience.
At 567tv, we believe that a sustainable, trustworthy gaming platform is one that prioritises player wellbeing over short-term revenue. That is why our responsible gambling infrastructure is built into the platform at every level — from account registration through to withdrawal processing. We enforce a strict minimum age of 21 years for all registered players. We provide free, accessible tools for deposit management, session control, and self-exclusion. And we actively promote awareness of problem gambling warning signs so our players can stay ahead of any risks before they escalate.
Important notice: If you or someone close to you is experiencing distress related to gambling, please act now. Use the self-exclusion tool in your 567tv account dashboard, or contact a professional support service immediately. Gambling problems are treatable — early action makes a significant difference.
567tv enforces a mandatory minimum age of 21 years for all registered accounts. Age verification is completed as part of our KYC process for every new player. Any account found to belong to a person under 21 years of age will be immediately and permanently closed, all deposits returned to the originating payment source, and all winings forfeited. We also strongly encourage parents and guardians to use parental control software to prevent minors from accessing online gaming platforms — regardless of the platform. Protecting young people from gambling harm is a shared responsibility.
All of the following tools are accessible for free from within your account dashboard. No fees, no delays — activate them any time.
Set a daily, weekly, or monthly cap on the total amount you can deposit into your 567tv account. Once your limit is reached, no further deposits can be made until the limit period resets. Limits take effect immediately and can only be decreased (not increased) until the cooling period expires.
Set a maximum duration for each gaming session. When your session time limit is reached, you will receive a notification and the option to log out. This tool helps you maintain awareness of how long you have been playing — a simple but effective habit-building mechanism.
Request a temporary account suspension for a chosen period between24 hours and 6 weeks. During this time, you cannot log in, deposit, or place bets. This is ideal if you feel you need a short break without committing to a full self-exclusion. The cooling-off takes effect within 24 hours of your request.
Permanently exclude yourself from the567tv platform for a minimum period of 6 months. Once activated, self-exclusion cannot be reversed during the exclusion window. Your account will be suspended, and any remaining real-money balance will be returned to your verified payment method. This is the most definitive step available for players who need a full break.
View a full statement of your deposit, withdrawal, and gaming activity across any date range. Understanding your real spending and win/loss history over time is one of the most effective ways to make informed decisions about your gaming habits and overall budget.
Enable periodic on-screen pop-ups that display how long you have been playing, how much you have deposited in the current session, and your net outcome so far. Reality check reminders are configurable intervals from 15 minutes to 2 hours and serve as a grounding mechanism during extended play.
All responsible gambling tools are accessible from theAccount Settings > Responsible Gambling section of your 567tv dashboard. If you need assistance activating any tool, our support team is available 24/7 via live chat.
Problem gambling can develop gradually and is often difficult to self-identify until it has reached a significant stage. The warning signs below are not a clinical diagnosis — but if several of these resonate with your own experience or that of someone you care about, it may be time to take action. Honest self-reflection is the first step.
Continuing to gamble specifically to try to win back money you have already lost — often increasing bet sizes in the process. This is one of the most common and dangerous patterns in problem gambling.
Spending money on gambling that was earmarked for essential expenses such as rent, utilities, groceries, or loan repayments. If gambling is affecting your financial obligations, this is a serious warning signal.
Repeatedly attempting to reduce or stop gambling but being unable to do so. Feeling restless, irritable, or anxious when you try to cut back on gambling activity.
Missing work, social obligations, family commitments, or academic responsibilities due to time spent gambling or recovering from gambling-related stress. Relationships suffering because of your gambling habits.
Hiding gambling activity from family members, lying about the amount of money spent or time devoted to gambling, or feeling the need to be secretive about your gaming habits.
Taking out personal loans, borrowing money from friends or family, or using credit cards specifically to fund gambling activity. Financial borrowing to support gambling is a clear indicator that help is needed.
Answer these questions honestly. If you answer "yes" to three or more, consider activating one of our responsible gambling tools or reaching out to a support service.
Reflect on your gambling behaviour over the past 30 days.
If you answered "yes" to three or more questions, we encourage you to use the self-exclusion or cooling-off tools in your 567tv account, or contact one of the support resources listed below. Speaking to someone is a sign of strength, not weakness.
Requesting self-exclusion on 567tv is straightforward and takes effect within 24 hours of your request. There is no charge and no judgment. Here is how to do it:
Access your 567tv account from any device — desktop, mobile, or tablet. Self-exclusion can be activated at any time,24 hours a day.
Navigate to Account Settings > Responsible Gambling in the top-right menu of your dashboard. The section is clearly labelled and accessible without requiring additional verification.
Choose "Self-Exclusion" from the list of available tools. You will be asked to select an exclusion period — minimum 6 months, up to permanent exclusion. Read the confirmation screen carefully.
Confirm your selection. Your account will be suspended within 24 hours. Any remaining real-money balance will be returned to your verified payment method within 3 to 5 business days.
If you prefer, you can also request self-exclusion directly through our24/7 live chat support. Simply inform our agent that you wish to self-exclude and they will initiate the process on your behalf immediately.
Once activated, self-exclusion is irreversible for the full exclusion period. We do not allow reinstatement requests during the active window. This is by design — to give you the genuine break you need.
Beyond the tools available to players directly, 567tv operates a number of internal safeguards to identify and assist players who may be experiencing gambling-related difficulties.
Our platform monitors account activity for patterns associated with problem gambling — such as rapid bet escalation, late-night session concentration, or repeated deposit-and-lose cycles. Accounts flaged by these indicators may receive a proactive check-in from our support team.
Family members or guardians who have genuine concerns about a loved one's gambling behaviour may contact our support team [email protected] to discuss a third-party account review. We handle all such requests with the utmost sensitivity and discretion.
All 567tv customer support staff undergo responsible gambling awareness training. Our team is equipped to identify signs of distress during interactions and is trained to respond appropriately — including initiating safeguarding procedures when necessary.
567tv does not send bonus offers or promotional materials to players who have used responsible gambling tools, are under active deposit limits, have previously self-excluded, or whose account activity suggests problematic patterns. Our marketing practices are governed by ethical guidelines.
These organisations provide confidential, professional support for individuals and families affected by problem gambling in Malaysia and internationally. All are free to contact.
A national welfare hotline operated by the Ministry of Women, Family and Community Development. Provides counseling, referals, and crisis support for individuals and families facing personal or social difficulties, including gambling-related issues.
A non-profit emotional support service providing a confidential listening ear for anyone in distress, despair, or at risk of self-harm. Based in Kuala Lumpur and available to calers across Peninsular Malaysia, including Penang and Johor Bahru.
A leading international provider of information, advice, and support for anyone affected by problem gambling. Offers a helpline, online chat, counseling referals, and a self-help forum. Widely referenced by responsible gambling organisations worldwide.
A global fellowship of individuals who share their experience, strength, and hope with each other in order to recover from gambling problems. Meetings are available online and in person, making them accessible to players across Malaysia regardless of location.
567tv Support: Our own 24/7 live chat team can also help you activate responsible gambling tools, access your account activity statement, or refer you to the support resources listed above. Contact us at [email protected] or use the live chat widget on the platform at any time — no appointment needed.
567tv takes its responsibility to prevent underage gambling extremely seriously. Our minimum age requirement of 21 years is enforced through mandatory KYC verification at account level. However, we also encourage parents and guardians to take proactive steps to prevent minors from accessing online gambling platforms independently.
Install parental control tools on shared devices to restrict access to gambling websites. Options include Net Nanny, Qustodio, and built-in parental controls available on Windows, macOS, Android, and iOS. Most Malaysian ISPs also offer family-level content filtering.
Keep your 567tv username and password confidential. Do not save credentials on shared devices. Enable two-factor authentication (2FA) to ensure that even if a device is shared, account access requires your personal mobile number for verification.
Talk to children and teenagers about the risks of gambling, including online gaming. Young people who understand the difference between entertainment and gambling risk — and who feel comfortable raising concerns with trusted adults — are better protected from harmful exposure.
If you suspect that a minor has accessed or is attempting to access 567tv, contact our support team immediately at [email protected]. We will investigate promptly and take appropriate action. You may report anonymously if preferred.
Decide the maximum amount you are comfortable spending before you open the platform — not after. Treat this as the cost of entertainment, not as an investment. Use the deposit limit tool in your account to enforce this budget automatically.
Avoid gambling when you are emotionally upset, stressed, sleep-deprived, or under the influence of alcohol. Decisions made in compromised emotional states tend to lead to impulsive betting behaviour and are strongly associated with problematic gambling patterns.
All casino games — slots, roulette, baccarat, and others — are designed with a mathematical advantage for the house. Winings are possible and real, but gambling should never be approached as a reliable source of income. Play for enjoyment, not financial expectation.
Step away from the screen during extended gaming sessions. Use the session timer tool in your account to set automatic break reminders. Extended uninterupted play is associated with porer decision-making and is linked to higher-risk wagering behaviour.
If you have reached your budget for the session, stop. Chasing losses — placing additional bets to recover money already lost — is one of the most common and dangerous escalation patterns in problem gambling. Accept the outcome and return another day.
Gambling should occupy a small, occasional portion of your leisure time — not dominate it. Maintaining a healthy balance with other activities like sports, social events, and family time keeps gambling in its proper context as entertainment, not a lifestyle.
567tv is committed to providing a safe, enjoyable, and transparent gaming environment for every Malaysian player. If you have questions about our responsible gambling policies, our team is available around the clock.